Terms and Conditions for Coaches
These Terms and Conditions are dated 5 May 2022 (the "Effective date").
Please read these Terms & Conditions ("Terms", "T&C") carefully before registering into our Coach Partnership Programme.
By being registered as a Coach, you agree to these Terms. If you are registering as a representative of an entity, you are agreeing to these Terms on behalf of that entity. If you disagree with any part of these Terms, you cannot be registered as a Coach.
We may make changes to the Terms from time to time. You may reject the changes by terminating your registration as a Coach. You understand and agree that if you continue your registration with us after the date on which the Terms have changed, we will treat your continuation as acceptance of the updated Terms.
The following definitions and rules of interpretation apply in this T&C.
1.1 Any reference to “we”, “us”, “our” shall represent Kossie Limited together with any of its subsidiaries, its holding company, and fellow subsidiaries of its holding company (“Kossie”)
1.2 Any reference to “you” or “your” shall represent a “Coach”.
1.3 “Coach” shall mean any registered person or entity that has been successfully registered his/her or its account at Kossie Platform.
1.4 “Party” shall mean either of Kossie or a Coach individually and “Parties” shall mean both of them collectively.
1.5 “Platform” shall mean https://kossie.co.uk/, https://www.kossie.com/.
1.6 “Qualified Questions and Answers (Q&A)” means questions submitted by Users and answered by Coaches and then published at our Platforms successfully.
1.7 “Service” shall mean any guidance provided by a Coach for a User’s question at our Platforms.
1.8 “User” shall mean the person who submits question at our Platforms.
1.9 Clause and paragraph headings shall not affect the interpretation of this T&C.
1.10 Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
1.11 A reference to writing or written includes email.
1.12 Any words following the terms “including”, “include”, “in particular”, “for example”, or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
INFORMATION ABOUT US AND HOW TO CONTACT US
2.1 We are Kossie Limited, a company registered in Hong Kong, trading as Kossie. Our company registration number is 2812359 and our registered office is at Room 708, 7/Floor, Stag Building, 148-150 Queen’s Road Central, Hong Kong
2.2 For any questions about the Terms please email us at firstname.lastname@example.org.
2.4 When we use the words "writing" or "written" in these terms, this includes emails.
APPLICATION/REGISTRATION AS A COACH
To become a Coach, you must apply and register for a Coach Account (“Account”) at our Platform by providing complete and accurate application information and if you are an individual, be over the age of eighteen (18), and, if you are applying as a legal entity, your business, trade or profession must be established and authorized to operate in the countries that we support, as disclosed on our Platform when you apply for an Account. You must meet our eligibility requirements and provide us the relevant certificates in order to register for and maintain an Account. We treat all activities under an Account to be those of the registered user. You may not provide the Service or your Account on behalf of any other person or entity. You must update application information by sending email to us (email@example.com) promptly upon any change so that it is at all times complete and accurate. We reserve the right to refuse to provide or discontinue the Service to any person or entity, or close the Account of any person or entity, in each case at any time for any reason.
You authorize Kossie to post your certificates and your experience backgrounds at our Platforms so that anyone who enter our Platforms will access the information. You declare that all provided information and certificates in the registration are true and correct. You are aware of the responsibility that you, according to the current legislation, bear for the provision of knowingly false or incorrect information.
3.2 Q&A Pricing
When the Account is approved to be registered at our Platforms, you can start to provide the Service for our Users. You can set up your Q&A pricing for our Users’ selection. Once our User select you to be the Coach to answer his or her question at your Q&A price, you cannot change the price for the User and are required to accept the offer of Q&A within 48 hours, otherwise the offer will be expired and the User will be asked to select another Coach for the Service. Upon your acceptance of the Q&A, you are required to provide the Service within 24 hours, or the Q&A will be expired and the User will be asked to reselect another Coach for the Service.
You may update your pricing before any User accepts your price and selects you to answer his/her Q&A. Should the User accepts your price and you accept the Q&A, the price for the User will be the price that he/ she accepts it. You cannot change the accepted price.
CONTENTS OF THE SERVICE
4.1 When providing the Service on or to our Platform,
(a) you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use, reproduce, process, adapt, modify, publish, display and distribute such content at our Platform.
(b) you are prohibited to promote your business when providing the Service
4.2 For all Service that you provide, you warrant that:
(a) the content is accurate, up to date and not misleading;
(b) you own or otherwise control all necessary rights to meet your obligations under these terms regarding such content; and
(c) the use of such content does not and will not infringe any intellectual property rights of any third party.
5.1 Stripe Connect Account
You are required to register an account with Stripe (payment processing platform) at our Platform for the connection of payment. By registering an account with Stripe, you must provide Stripe with the required information in order to get it registered. Should you have any queries of registering Stripe connect account with Kossie, you are advised to refer the Terms and Conditions at Stripe platform before you register such account.
We may change the payment processing platform from time to time and has full discretion in choosing which payment processing platform for your payment. Should we change to another payment processing platform, we will inform you before we change it. You may consider if you will continue to register an account for the new payment processing platform. Should you decide not to register at the new payment processing platform, you are advised to terminate your account and stop to provide any Service.
5.2 Threshold Payment
You may request payment when you reach the Threshold amount which will be decided by Kossie at full discretion. Upon such request, we will approve the amount after deduction of any Stripe fee and arrange Stripe to pay you the approved amount by depositing to your provided bank accounts. Should you change your bank accounts as registered with Stripe connect account, you are required to update it, otherwise the payment cannot be made successfully and you have to bear the delay of payment.
CANCELLATION AND TERMINATION
6.1 Should you decide to cancel your registration as a Coach at our platform, you are required to send the cancellation request to firstname.lastname@example.org by using your account email. Any other emails to cancel your account will not be considered a cancellation.
6.2 If you cancel your registration, your cancellation will take effect immediately and you shall be paid on the basis of qualified Q&A submissions up-to the moment of your cancellation.
6.3 You agree that we may at any time, at our sole discretion and for any or no reason, terminate or suspend your registration as a Coach at our platform. You agree that any termination of your registration may be without prior notice, and you agree that we will not be liable to you or any third party for such termination.
USE OF YOUR PERSONAL INFORMATION
7.2 In the event you process personal data relating for the purpose of provide the Q&A Service or otherwise using the Platform, you confirm and undertake that you will only process such personal data for the sole purpose of providing the Q&A Service on the Platform and you will apply all adequate technical and organizational measures to keep such personal data secure.
8.1 These terms constitute the entire agreement between you and us in relation to the use of the Platform. These terms supersede and extinguish all other agreements, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, in relation to the use of the Platform.
8.2 You acknowledge that you will have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms.
OTHER IMPORTANT TERMS
9.1 We may transfer our rights and obligations under these terms to another organization. The organization may or may not be our related companies. We will contact you to let you know if we plan to do this. If you do not wish to continue the contract with the transferee, you may end the contract by terminating your account before such transfer. Should you keep on using your account with us, you are determined to accept all the changes.
9.2 You cannot transfer your rights or your obligations under these terms to another person unless we agree to this in writing.
9.3 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
9.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the Service, we can still require you to make the payment at a later date.
GOVERNING LAW AND COMPLAINT
10.1 These terms are governed by and shall be construed in accordance with the laws of the Hong Kong.
10.2 You can submit a complaint to write email to our customer service: email@example.com.